Eat Like Royalty Without the Royal Price Tag.

For any further inquiries or detailed questions, please do not hesitate to contact our customer service team:

• Email: contactus@rtcaviar.com
• Phone: 201-470-4017
• Address for Returns and Communications: Royal Touch Caviar, 801 New York Avenue, 1st Floor, Union City, NJ 07087

We are here to ensure that your experience with Royal Touch Caviar is as extraordinary as our products. Thank you for choosing us to be a part of your culinary adventures.

Your satisfaction is paramount. If for any reason you are dissatisfied with your order, please contact us within 24 hours for a return authorization. Keep all packaging intact to facilitate the return process. We offer a full refund, minus shipping costs, for all unopened items unless the dissatisfaction is due to our error.

Please note, we currently do not ship to Alaska, Hawaii, and Puerto Rico, and cannot deliver to P.O. boxes. Orders over $500 require a signature to ensure safe delivery.

• We ship all caviar with FedEx Overnight Delivery in tightly-insulated, iced packaging to guarantee freshness and prevent this exact situation!
  
• If your caviar arrives warm or compromised, contact our customer service immediately.
  
• We ensure that all caviar is shipped under strict temperature controls, but in rare cases of shipping issues, we will investigate and resolve the matter quickly.
  
• Please inspect your order upon arrival and refrigerate it immediately to maintain freshness.

All orders are charged at checkout and shipped on the same day if placed by 3 PM EST, ensuring next-day delivery. Please note, orders placed after this time are typically shipped the following business day. We ship Monday - Friday.

• Overnight shipping with temperature-controlled packaging.
• Gel ice packs and insulated containers to maintain freshness.
• Orders should be refrigerated immediately upon arrival.

• Avoid metal spoons, as they can alter the taste.
• Use glass, porcelain, or crystal dishes instead of metal serving trays.

• Champagne & Sparkling Wines for a crisp contrast.
• Chilled vodka for a pure, clean pairing.
• Dry white wines like Chablis or Sancerre for a refined balance.

• Tasting experience: 5-10g per person.
• Appetizer portion: 15-30g per person.
• Full indulgence: 50g+ per person.

• Black Caviar should always be served chilled, never at room temperature.
  
• Place the tin on a bed of crushed ice to maintain its ideal texture and freshness.
  
• Use a mother-of-pearl, bone, or gold-plated spoon to avoid any metallic taste.
  
• Enjoy it on its own or with neutral accompaniments like blini, lightly toasted bread, or crème fraîche to let the flavors shine.

• “Malossol” means “lightly salted” and refers to caviar with less than 5% salt content.
• This preserves the natural, delicate flavors of the caviar without overwhelming it.
• Higher-quality caviar is almost always Malossol for a smoother, silkier texture.

• Authentic Black Caviar comes from sturgeon species like Beluga, Osetra, or Beluga Hybrid.
• Real caviar has firm, glossy pearls that separate easily—never mushy or dull.

• Over-salting during processing is sometimes used to mask imperfections in lower-quality caviar.
• Poor sourcing or improper sturgeon farming can cause unwanted flavors.
• Oxidation due to improper storage can make caviar taste stronger and unpleasant.
• Pro Tip: Always buy from a trusted source that guarantees fresh, properly stored caviar.

• Osetra Caviar has a slightly more complex taste but remains balanced and refined.
  
• Beluga Hybrid Caviar has a rich, clean flavor with subtle fruity notes, making it a crowd-pleaser.

• Imperial Osetra Caviar – A connoisseur’s favorite, offering nutty, complex flavors and a firmer texture.
• Imperial Beluga Hybrid Caviar – A sustainable alternative to Beluga, with bold, buttery flavors and a smooth finish.
  
• Pro Tip: If you’re new to caviar, Osetra is a perfect starting point, offering a balance of richness and complexity.

• Fresh Black Caviar should have a mild, clean oceanic scent—never overly fishy or sour.
• The pearls should be glossy, firm, and intact, not mushy or dry.
• Caviar should have a silky texture with a smooth pop—never grainy or overly soft.

• Once opened, caviar should be covered as much as possible to minimize air exposure.
• Store it in the coldest part of the fridge (never in the door, where temperature fluctuates).
• Consume within 3-4 Days for the freshest taste.
• Pro Tip: To maintain peak quality, place the tin on a bed of crushed ice when storing in the refrigerator.

Freezing caviar is not recommended, as it alters the texture, making the pearls softer and less firm upon thawing.

• Unopened Black Caviar should be stored in the coldest part of your refrigerator, ideally at 1°C to 4°C (34-36°F). When stored properly, it can last up to 4 weeks before opening.
  ‍
• Once opened, caviar should be tightly sealed and consumed within 72 hours for the best texture and flavor. Exposure to air can cause oxidation, which diminishes its delicate taste.
  ‍‍
• Pro Tip: Store your caviar on ice while serving to maintain its perfect temperature and texture.